A few days ago Google Video announced on closing its paid video service. Sure thing, folks respond to this step in a disapproving way. We already informed you about this ‘accident’. Google thoroughly contemplated the existing problem and come to the conclusion to delay the shutdown.
According to Google, an extension will now give viewers an opportunity keep access to clips for another six months and should issue a refund directly to their credit cards, allowing them to spend the money on their own.
“We thought offering the refund in the form of Google Checkout credits would entail fewer steps and offer a better user experience,” said Google Video manager Bindu Reddy. “We should have anticipated that some users would see a Checkout credit as nothing more than an extra step of a different (and annoyingly self-serving) kind.”
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